At RE/MAX AFFILIATES, GEOFF AND BOBBIE MCGOWAN REALTY LTD, BROKERAGE(the “Company”), we understand the importance of the protection of the privacy of the personal information of individuals. This document sets out our policy regarding the collection, use and disclosure of personal information.
The Company has designated a Privacy Compliance Officer to handle privacy matters and inquiries regarding personal information.
What information do we collect?
We collect information in two ways:
1) When you give it to us or give us permission to obtain it.
When you sign up for or use our products, you voluntarily give us certain information. This can include your name, profile photo, comments and any other information you provide us.
2) We get technical information when you use our products.
Whenever you use a website, mobile application, or other internet service, there is certain information that is almost always created and recorded automatically. The same is true when you use our products, and here are some of the types of information we collect in this way:
Log Data: When you use ottawa-homes.ca, our servers automatically record information about your interaction with our products (“log data”), including information that your browser sends whenever you visit ottawa-homes.ca. This log data may include your Internet Protocol address, the address of the web page you were visiting before you came to ottawa-homes.ca, browser type and settings, the date and time of your request, and how you used ottawa-homes.ca.
Device Information: In addition to log data, we may also collect information about the device you’re using while browsing Ottawa-homes.ca, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
How do we use the information we collect?
We use the information we collect to provide our products to you and make them better, develop new products, and protect Ottawa-homes.ca and our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better.
We also use the information we collect to send you updates, newsletters, marketing materials and other information that may be of interest to you.
The information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” (meaning it can’t be used to specifically identify you). We use both types of information, and combinations of both types, as described above. We may use or store information wherever we do business, including countries outside your own.
How is your information shared?
Limited instances where we may share your personal information include:
When we have your consent. This includes sharing information with other services (like Facebook or Twitter) when you’ve chosen to publish your activity on Ottawa-homes.ca to them. For example, you can choose to publish your listings to Facebook or Twitter.
If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or RE/MAX AFFILIATES GEOFF AND BOBBIE MCGOWAN REALTY LTD, BROKERAGE ; or to detect, prevent, or otherwise address fraud, security or technical issues.
Access, Questions and Concerns
An individual may submit a written request to access his or her personal information retained by the Company.
All correspondence should be sent to the following address:
Privacy Compliance Officer
RE/MAX Affiliates Realty Ltd.
129 Riocan Avenue
Telephone: (613) 216-1755
Facsimile: (613) 825-0878
Any questions or concerns from an individual concerning the collection, use or disclosure of his or her personal information are to be directed to the Privacy Compliance Officer.